Care protocols

The Zipaquirá Salt Cathedral Care Protocols establish the guidelines and procedures to offer quality service, ensuring a safe and respectful experience for all our visitors. These protocols are designed to guarantee accessibility, personalized attention and compliance with safety regulations, providing an optimal and comfortable environment during the visit.

3.8.d. Protocolos de atención

PAAC

The Zipaquirá Salt Cathedral's Anti-Corruption and Citizen Assistance Plan aims to prevent and eradicate corrupt practices, promoting transparency and ethics in all our actions. In addition, it establishes clear mechanisms so that citizens can present concerns, suggestions or complaints, guaranteeing timely and effective attention.

8.1.e. PAAC

PINAR

It is a strategic instrument of the document management policy, allowing planning, execution and articulation with the different strategic plans and projects provided for in the archival function of the entity.

9.1. PINAR

Document management program

It delimits the administrative activities, planning techniques, management and organization of the documentation produced and received, from its origin to its final disposal, through current regulations, process control guidelines, with the purpose of guaranteeing efficiency in operation. of the documentary management, conservation, access and security of the information of the Salt Cathedral

9.1. Programa de gestión documental PGD.docx

Programs, protocols and plans